FAQ
1. What Makes KJ’s Jewels Collection Unique?
In a market filled with mass-produced, treated, and synthetic stones, we stand apart by offering authenticity, transparency, and ethical sourcing.
At KJ’s Jewels Collection, we are dedicated to:
✔ Sourcing only untreated, natural gemstones and genuine diamonds
✔ Educating our customers on the rarity and value of natural gems
✔ Supporting ethical practices by working directly with Burmese artisans
✔ Providing certification for high-value gemstones to ensure trust and quality
We take pride in curating only the finest, naturally beautiful pieces, specializing in Burmese rubies, sapphires, jadeite jade, and spinel—renowned for their superior quality. Unlike many in the industry, we never deal with:
❌ Synthetic or lab-created stones
❌ Treated or artificially enhanced gemstones
❌ Plated or vermeil metals
Our focus is on offering high-end investment pieces, ensuring that every gem in our collection is authentic, rare, and ethically sourced.
Beyond just jewelry, our mission is to give back—a portion of our profits supports charitable initiatives in Myanmar (Burma), helping those affected by conflict and hardship.
When you choose KJ’s Jewels Collection, you’re not just investing in timeless beauty—you’re embracing a legacy of craftsmanship, integrity, and purpose.
2. Do You Offer Layby?
Yes! KJ’s Jewels Collection offers a layby option to make it easier for you to secure the piece you love.
For full details on our layby terms and conditions, feel free to contact us or find them here. We’re happy to help you own a stunning piece at your own pace! 💎✨
3. What is Your Delivery and Return Policy?
At KJ’s Jewels Collection, we ensure that your treasured pieces are delivered safely and securely.
For full details, please visit our Delivery & Return Policy here.
4. What is the Bank Deposit 10% Discount?
At KJ’s Jewels Collection, we offer a 10% discount when you choose to pay via Bank Deposit instead of other payment methods.
How to Claim Your 10% Discount
Step 1: Apply the Discount Code
At checkout, enter BANKDEPOSIT10% to receive 10% off your order total.
Step 2: Transfer Payment
Manually transfer the total amount (after discount) to our bank account within one hour of placing your order:
Bank Details:
📌 Account Name: KJ’s Jewels Collection
📌 BSB: 067873
📌 Account Number: 12463487
📌 Payment Description: Your Order Number
Step 3: Send Payment Confirmation
After making the transfer, send a screenshot of your payment along with your name and order number via:
📧 Email: admin@kjsjewelscollection.com.au
Step 4: Payment Confirmation
Once your payment is received, our team will verify and confirm your order.
Important Notes:
⚠ This discount is ONLY valid for Bank Deposit payments.
⚠ Orders using the discount code with PayPal, Afterpay, or Credit/Debit Card will be canceled.
⚠ Payment must be transferred within one hour of completing the order to secure your discount.
5. After-Sales Services with Minimum Cost
We offer a range of after-sales services to help maintain and enhance your treasured jewellery:
✔ Resizing
✔ Repairing & Maintenance
✔ Modification on Demand
✔ Cleaning & Polishing
✔ Replating
✔ Engraving
✔ Gift Wrap
✔ Customization
⚠ Due to limited capacity, we do not accept any of the above services for items that were not purchased from us.
Need More Information?
We’re here to help! If you have any further questions, feel free to reach out to us at:
📧 Email: admin@kjsjewelscollection.com.au
Thank you for choosing KJ’s Jewels Collection! 💎✨